EXCHANGE / RETURN POLICY

We understand that sometimes things do not go how we expect, therefore if you are unhappy with the item you purchased, you're welcome to exchange or get a full refund for it, as long as it's returned in its original condition, with all labels attached.

To cancel your order, please notify us within 14 days of receipt.

You have a further 14 days to return to us.

We're going to refund you within 14 days of receiving the item.

Customer is responsible for returns costs.

Return address:

Flat 1, 366 Garratt Lane

London

SW18 4ES

For exchanges, consult the sizes/colours available, contact us

via WhatsApp: +44 7549596674 or email: lilyvillageuk@hotmail.com